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If for some reason you are not satisfied with your purchase…
Please read the our policy & fill out the Request Form

If for some reason you are not satisfied with your purchase, please read the Return Policy Agreement to begin processing a return.

Return Request Form

Fill out the form below, and we will get back to you as soon as possible. You can also attach images of the products if needed using the file uploader at the bottom of the form. Before you make your request, please review our return policy.

RMA Form

Official Use

Item Returned?
Credit Issued

Customer Info

Shipping Address
Shipping Address

Order Info

Is the item unopened in its original packaging? *

Image Upload

Maximum file size: 268.44MB

Products for Return

  • Kitchen Packages: Curated by experts to make shopping for an outdoor kitchen easy. Ensures a seamless design aesthetic.
  • Outdoor Grills: Elevate your outdoor cooking experience with our premium grills. Whether you prefer gas, charcoal, or electric, we have a grill to suit your style.
  • Outdoor Refrigerators: Keep your beverages chilled and ingredients fresh with our outdoor refrigerators, designed to withstand the elements.
  • Pizza Ovens: Make restaurant-quality pizza right in your backyard with our high-performance outdoor pizza ovens.
  • Vent Hoods: Prevent the frustration of smoke accumulating in your lanai or patio, and enjoy uninterrupted outdoor relaxation with our efficient vent hoods.
  • Accessories: Enhance your outdoor cooking and dining experience with our selection of accessories, from grill covers to cooking utensils.
At The Outdoor Appliance Store, your satisfaction is our priority. Thank you for shopping at The Outdoor Appliance Store! We invite you to connect with us on Facebook, Instagram, and LinkedIn for more tips on enhancing your outdoor living space.